Mapkita
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Compare · checked Oct 20, 2026

Google review tools for shops in the Philippines

Six ways to answer your Google reviews and keep your profile right, from free to enterprise. We make Mapkita, so it comes first. Every other price is from that company's own site, with the link and the date we checked.

At a glance

The six options

Prices as each company publishes them. RepliFast, Reply Champion and Birdeye charge in US dollars.

Swipe the table sideways to see every column.

Google review tools compared
Compared onBest forPriceTaglish repliesHours kept rightGoogle posts
MapkitaPhilippine shops and small chainsFree · ₱699/mo · ₱1,199/moYes, matched to each customerYes, including holiday hours2 a month (4 on Plus)
RepliFastA focused reply tool, many locationsFree · $15/mo · $29/mo[1]50+ languages; Tagalog not listed[2]No, says it leaves hours alone[3]Yes, on Pro[3]
Reply ChampionLow-cost replies and review requests$10/mo · $50/mo · $100/mo[4]50+ languages; Tagalog not listed[4]Leaves out listings management[4]Leaves out social posting[4]
BirdeyeEnterprise brands, hundreds of locationsNot published[5]Not stated on the pages we checkedYes, across listing sites[6]Social publishing across locations[7]
A local digital marketing agencyHanding off all your marketingQuoted per clientIf the person writing doesIf it is in the agreementIf it is in the agreement
Doing it yourself in Google Business ProfileA few reviews a week, time to spareFree[8]You write every replyYou set them[9]You write them[10]

Other companies' prices and features as published on their own sites, checked Oct 20, 2026. Numbers in brackets link to the sources below.

1. Mapkita

Who it suits: Cafés, salons, clinics and small chains in the Philippines that want reviews answered in Taglish and the Google profile kept right.

Price as published

  • Monitor: free. New-review alerts, 3 drafted replies a month, a review QR code and link.
  • Autopilot: ₱699 a month, or ₱6,990 a year. Plus: ₱1,199 a month.
  • +₱399 a month for each extra branch, up to 5 branches in all. 14 days free, no card.

What it does

  • Replies in the language the customer wrote in: Taglish, Filipino or English.
  • 5-star replies can post on their own. 1 to 3-star reviews and sensitive topics (refunds, food safety, legal threats) always wait for you.
  • Keeps your hours and details right, asks you before holidays and puts your special hours up.
  • Writes 2 Google posts a month (4 on Plus) that go up when you approve them.

Pick it if…

Most of your reviews are in Taglish or Filipino, you want to pay in pesos, and you want your hours and posts looked after along with the replies.

Know before you choose

  • Card payments are still being set up, so the first customers are invoiced by hand.
  • Google only for now. Facebook and Instagram messages are coming soon.
  • 6 or more branches go through the franchise offer, priced after a free network audit.
See every plan

2. RepliFast

replifast.com

Who it suits: Owners who want a focused review-reply tool, card billing and self-serve pricing for many locations.[1]

Price as published

  • Free: $0, 5 AI replies a month, one location.[1]
  • Starter: $15 a month, or $12 a month billed yearly. Pro: $29 a month, or $19 a month billed yearly. In US dollars, plus VAT or sales tax where it applies.[1]
  • Extra locations: +$9 a month on Starter and +$12 on Pro up to 5, then $4 and $5 from the 6th, $2 and $3 from the 16th.[1]
  • 14-day Pro trial (or 15 posted replies), no card. 14-day money-back guarantee.[1]

What it does

  • Replies in 50+ languages, in the language of each review.[2]
  • On Pro, posts replies by star rating; 1 and 2-star reviews are always held for you.[1],[2]
  • Pro includes the Visibility Pack: Google posts and services, approved by you.[3]
  • Says it does not change your photos, business hours or categories.[3]

Pick it if…

You have more than 5 locations, want to pay by card today, get many reviews in languages other than English and Filipino, or want a money-back guarantee. It offers up to 50% off to verified businesses in World Bank low- and lower-middle-income countries.[1]

Mapkita vs RepliFast, side by side

3. Reply Champion

www.replychampion.com

Who it suits: Owner-led businesses that mainly need Google reviews handled, plus review requests and a reviews widget for their website.[4]

Price as published

  • Small Business: $10 a month or $100 a year, 1 to 2 locations.[4]
  • Growth: $50 a month, 3 to 10 locations. Scale: $100 a month, 11 to 25 locations. 26 or more: custom pricing.[4]
  • 7-day free trial with 10 AI responses, no card.[4]

What it does

  • AI replies in 50+ languages, with approval controls before anything posts.[4]
  • Review request campaigns: 50, 150 or 400 requests a month by plan.[4]
  • A Google reviews widget for your website, and safeguards for healthcare and legal businesses.[4]
  • Says it leaves out broad listings management and social posting.[4]

Pick it if…

You want the lowest published price for one or two locations, review requests included, and you look after your hours and posts yourself.[4]

4. Birdeye

birdeye.com

Who it suits: Brands managing hundreds to thousands of locations, in its own words.[7]

Price as published

  • Not published. The pricing page asks for your company and number of locations, and there is a demo.[5]

What it does

  • AI agents reply to reviews in your brand voice, on their own or held for approval.[7]
  • Keeps listings accurate across listing sites, including outdated hours.[6]
  • Tiered approvals, role-based access, single sign-on and audit logs. SOC 2 Type II and ISO 27001.[7]
  • 3,000+ integrations and an MCP server for AI assistants.[7]

Pick it if…

You run a large network, need enterprise controls, certifications and integrations today, and are ready for a sales process.[7],[5]

Mapkita vs Birdeye, side by side

5. A local digital marketing agency

Who it suits: Owners who want a person to handle Google along with ads, social media and photos, and who have budget for a monthly retainer.

Price as published

  • Quoted per client. Ask for the monthly fee, exactly what it covers (how many posts, how fast replies go out) and how long the contract runs.

What it does

  • Whatever the agreement covers. A person writes your replies and posts.
  • Often handles ads, social media, photos and your website too.
  • Needs access to your profile. Keep yourself as the primary owner and add the agency as a manager.[11]

Pick it if…

You want someone to run your marketing as a whole, Google included, and prefer talking to a person over using an app.

Mapkita vs an agency, side by side

6. Doing it yourself in Google Business Profile

www.google.com/intl/en_ph/business

Who it suits: Shops that get a few reviews a week and have someone with the time to answer each one.

Price as published

  • Free. Creating and managing a Business Profile costs nothing.[8]

What it does

  • You read and reply to each review yourself.[12]
  • You set special hours for holidays; Google suggests the dates to confirm.[9]
  • You write and publish your own posts: offers, events and updates.[10]

Pick it if…

You get only a handful of reviews and like writing the replies yourself. Mapkita's free Monitor plan adds new-review alerts and 3 drafted replies a month on top.

Mapkita vs doing it yourself, side by side

Questions

What owners ask us

Which Google review tool replies in Taglish?

Mapkita writes each reply in the language the customer used, Taglish and Filipino included. RepliFast and Reply Champion both say they reply in the reviewer's language across 50+ languages; neither lists Tagalog or Taglish on its site (checked Oct 20, 2026). Try one of your own Taglish reviews on their free plan or trial before you pay.

Is there a free way to reply to Google reviews?

Yes. Google Business Profile is free, and you can reply to every review yourself. Mapkita's Monitor plan is free too and adds new-review alerts and 3 drafted replies a month. RepliFast's free plan gives 5 AI replies a month.

Which tool is cheapest for one shop?

Of the published paid prices, Reply Champion's $10 a month (or $100 a year) is the lowest, and covers replies and review requests. RepliFast Starter is $15 a month. Mapkita Autopilot is ₱699 a month and also keeps your hours right and writes posts. Birdeye does not publish a price.

What should a franchise or chain use?

Up to 5 branches, the self-serve tools here publish their multi-location prices: Mapkita adds ₱399 a month per extra branch. For bigger networks, Mapkita's franchise offer starts with a free network audit and a 60-day pilot, and Birdeye is built for brands with hundreds of locations.

Sources

Each page was read on Oct 20, 2026. Prices change; if one of these no longer matches, tell us at hello@mapkita.com and we will correct it.

  1. [1]RepliFast, pricing page · replifast.com/pricing · checked Oct 20, 2026
  2. [2]RepliFast, homepage and FAQ · replifast.com/ · checked Oct 20, 2026
  3. [3]RepliFast, Google Business Profile management · replifast.com/google-business-profile-management · checked Oct 20, 2026
  4. [4]Reply Champion, pricing page · www.replychampion.com/pricing · checked Oct 20, 2026
  5. [5]Birdeye, pricing page · birdeye.com/pricing/ · checked Oct 20, 2026
  6. [6]Birdeye, Listings page · birdeye.com/listings/ · checked Oct 20, 2026
  7. [7]Birdeye, franchise page and FAQ · birdeye.com/franchise/ · checked Oct 20, 2026
  8. [8]Google, Business Profile ("Is a Business Profile on Google free?") · www.google.com/intl/en_ph/business/ · checked Oct 20, 2026
  9. [9]Google Business Profile Help, set special hours · support.google.com/business/answer/6303076?hl=en · checked Oct 20, 2026
  10. [10]Google Business Profile Help, create posts · support.google.com/business/answer/7342169?hl=en · checked Oct 20, 2026
  11. [11]Google Business Profile Help, owners and managers · support.google.com/business/answer/3403100?hl=en · checked Oct 20, 2026
  12. [12]Google Business Profile Help, manage customer reviews · support.google.com/business/answer/3474050?hl=en · checked Oct 20, 2026

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