Selling on apps
Shopee seller rating: how it works and how to raise it
How your Shopee seller rating is worked out, what moves it, reply templates in English and Taglish, and how to report an unfair review. As of October 2026.
Ratings and reviews on Shopee, Lazada, Grab and Agoda
Many Philippine businesses are rated in two places: on Google and on the app where they sell. Here is how the apps work.
5 articles
A milk tea shop is rated on GrabFood and foodpanda, an online seller on Shopee and Lazada, a homestay on Agoda and Booking.com, and all of them on Google. Each platform counts ratings its own way, shows them in its own place and gives the seller its own tools to reply or to dispute an unfair review. These guides explain each one from the seller's side: Shopee seller rating, Lazada reviews, Grab merchant ratings, foodpanda merchant ratings and reviews in Agoda YCS, each with reply templates in English and Taglish.
Selling on apps
Lazada reviews: seller rating, replies and samples
How Lazada reviews and your positive seller rating work, how to reply in Seller Center, sample replies in English and Taglish, and what to do about unfair ones.
Selling on apps
Grab merchant ratings: how GrabFood reviews work
How Grab merchant ratings are calculated, where to read and reply to GrabFood reviews in the merchant app, reply templates, and how to report unfair reviews.
Selling on apps
foodpanda merchant ratings: how reviews and replies work
How foodpanda merchant ratings work, where to reply to reviews in the partner portal, templates in English and Taglish, and what to do about unfair ones.
Selling on apps
Agoda YCS reviews: review score and how to reply
Where guest reviews sit in Agoda YCS, now the Partner Portal, how the 1-10 review score works, reply templates, removal rules, and how Booking.com compares.