Reviews
Virtual assistant tools for a client's Google reviews
Virtual assistant tools for managing a client's Google reviews: how to get manager access, a weekly task list, reply templates and skills for your VA profile.
Google reviews: getting them, answering them
Reviews are the part of local search a business controls most directly. Here is how to earn them and answer them.
10 articles
Reviews are the part of local search a business can change this week. Customers read them before they read anything else, Google reads them to decide how far up to show you, and a reply tells both that someone is minding the shop. These guides cover asking for reviews without breaking Google's rules, replying in English or Taglish, and handling the one-star review that could cost you a regular. The full system, written for restaurants but true for any shop, is in review management for restaurants. For the hard ones, see how to reply to a negative review.
Reviews
Positive review response examples: 30 replies you can copy
30 replies to 5-star and 4-star Google reviews for restaurants, salons, clinics and cafes in the Philippines, in English and Taglish, ready to copy.
Reviews
Google reviews widget: show your reviews on your website
Google has no official reviews widget. The ways to show your Google reviews on your website, what each costs, and what Google allows you to display.
Reviews
Google reviews logo, badges and stickers: what you can use
The Google reviews logo rules, what happened to Google's free stickers, and a free Review us on Google sign with your QR code for shops in the Philippines.
Reviews
How to remove a Google review (and what Google takes down)
Only the person who wrote a Google review can delete it. Here is what a business can get removed, how to report it, and what to do while Google decides.
Reviews
Google reviews not showing up? 7 reasons and fixes
Why a customer's Google review is missing from your Philippine business profile: spam filters, shop Wi-Fi, new accounts, wrong links and duplicates.
Reviews
How to respond to negative reviews on Google (templates)
A calm, practical way to answer a one-star review on Google, with templates in English and Taglish for restaurants, salons and clinics in the Philippines.
Reviews
How to ask customers for Google reviews, the right way
How to get a steady flow of Google reviews for your Philippine business without breaking Google's rules — the ask, the timing, the QR code and what gets you penalised.
Reviews
Restaurant review management: a system that works
How a restaurant owner should actually run Google reviews: who replies, how fast, what to automate, what never to automate, and what to measure.
Reviews
Google review reply templates: 8 you can copy in Taglish
Eight copy-paste Google review reply templates for Philippine businesses, in natural Taglish, for five-star, three-star and one-star reviews, and how to make each sound like you.