Mapkita
Free check

Dental & non-acute clinics

More patients booking from Google

Mapkita keeps your details right and drafts replies that never mention a patient's health.

Free, no card.

A clinic like yours
Grace L.

“May appointment ako ng 2pm pero 3:30 na ako natawag. Walang nagsabi na delayed pala si doc.”

Reply ready · waits for you

Hi Grace, pasensya na po sa mahabang paghihintay at na walang nakapagsabi sa inyo. Gusto po naming malaman kung ano ang nangyari. Pwede niyo po ba kaming i-message?

Customers choose the clinic with the better Google page

35%

Shops that reply earn more

Shops that answer at least a quarter of their reviews earn 35% more than the average shop.

Womply, 210,000 shops

88%

Customers choose shops that reply

88% would use a business that replies to all its reviews; 47% one that never does.

BrightLocal 2024

25%

A little higher, many more calls

0.1★ more on Google can bring up to 25% more calls, direction requests and website clicks.

Uberall, 64,000 Google profiles

In a 47-clinic Philippine skin-care chain we checked, no recent review had a reply. Read the case study

How Mapkita works for clinics

Choose a step to see it.

  1. 01

    Fixes your Google page

    Your listing

    SmileCare Dental

    • Sunday hours

      Closed10 AM – 8 PM

    • Category

      DoctorDental clinic

    • Phone

      Missing+63 917 555 0188

    • Photos

      6 new, from your Facebook page

    Live on Google · 2 min ago
  2. 02

    Watches it every day

  3. 03

    Acts on its own

Check my clinic free

More customers, without the work

SmileCare Dental

Last 90 days

Calls and direction requests from your Google page

Mapkita on
12 weeks agoThis week

Mapkita this week

  • 9replies posted
  • 6new reviews
  • 2listing fixes

1 review waits for you

Grace’s 2★ · reply ready

Can a dental clinic reply to patient reviews without breaking privacy?

Yes, as long as the reply never confirms that someone is a patient or mentions their treatment. Thank them in general terms and invite them to contact the clinic directly. Mapkita drafts replies that leave health details out, and anything about a treatment waits for you.

Should my clinic list the HMOs it accepts on Google?

Yes. Many patients look for a clinic that takes their HMO before they look at anything else. Name the HMOs you accept in your description and services, and update the list when it changes.

How should a clinic reply to a review about waiting time?

Within a day or two: apologise for the wait, thank them for saying so, and invite them to message the clinic. Leave out promises about new schedules or text alerts until they are actually in place.

See what customers see when they look up your clinic

Free, no card.